What to do if you suspect a child is being abused or neglected:
If you suspect that a child is being abused or neglected, you should immediately either:
- Telephone your local police department.
- Contact the Department of Children and Families (DCF) office where the child lives (see list of offices below) and ask for the Protective Screening Unit. Offices are staffed between 9 am and 5 pm weekdays.
To make a report to DCF at any other time, including after 5 pm and on weekends and holidays, please call the Child-At-Risk Hotline at (1-800) 792-5200.
Holyoke Area DCF
26i High St.
(Families living in Southampton and Huntington)
Van Wart DCF
112 Industry Ave.
(Families living in Granby, Belchertown, Ware, South Hadley)
Greenfield Area DCF
One Arch Place
(Families living in all other cities and towns in Hampshire and Franklin Counties and the Town of Athol)
DCF 24 Hour Hotline
(For reporting all abuse/neglect after hours)