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Resume cover letter and list of references to be submitted to Martha Murphy Kane,           Director of Operations, Martha.murphy-kane@state.ma.us.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Position Title: Vicim Advocate (Feb. 28, 2012)

Main functions:

Primarily responsible for the provision of information, support and advocacy services for victims, witnesses and survivors throughout the criminal justice process by ensuring the delivery of mandated rights enumerated in M.G.L Chapter 258B.

Duties:

·     Compliance with the Victim Bill of Rights pursuant to M.G.L c. 258B including notification of all court hearings, postponements and continuances

·     Provide information and assistance to victims regarding their right to provide a Victim Impact Statement to the court

·     To offer direct services to victims, witnesses and survivors including crisis intervention, assessment and evaluation of needs for referrals, orientation of court procedures and accompaniment to court

·     Maintain case files in a manner commensurate with office policy

·     Document all case activity

·     Maintain ongoing communication with Assistant District Attorneys on mutual cases regarding case status, victim concerns and input

·     Establish positive relationships with outside service providers, other law enforcement agencies and court personnel for consultation and cooperation

·     Participate in Outreach and Public Awareness Education as required

·     Perform any other duties as required

 

​Direct Supervisor:  Jackie Gaw- Director of Victim Services

Bonnie Press- Deputy Director of Victim Services

Lori Roy- Supervisor Hampshire County

                  Reports to:  Jackie Gaw, Bonnie Press and Lori Roy

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JOB POSTING - Franklin County Office - Greenfield

Date:               February 1, 2012

Position Title:  Administrative Office Assistant – Franklin Office

Main functions:

Serving visitors to the District Attorney’s Office by greeting, welcoming and directing them appropriately; answering a multi-line telephone and responding to callers’ inquiries; general administrative and clerical support.  Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public.

Duties:

  • Answer multi-line  telephone, screen and direct calls       
  • Take and relay accurate messages
  • Provide information to callers
  • Greet visitors entering the office and direct them to correct destination
  • Deal with queries from the general public  as well as community and law enforcement partners
  • Maintain  daily information regarding staff movements in and out of the office
  • General administrative and clerical support
  • Prepare letters, documents and summonses as directed by supervisor
  • Receive and sort mail and deliveries
  • Maintain meeting calendar
  • Perform any other duties as directed by the office manager and, when schedule and workload permit, the Director of Operations

Qualifications:

  • Associate’s degree
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Ability to communicate clearly, effectively and patiently in-person and on the phone  to a diverse population
  • Ability to multi-task 
  • Must be able to demonstrate professional discretion and maintain confidentiality at all times

Salary: Starting salary $24,000 plus medical and other employee benefits.

Application Deadline: Applications will be accepted until position is filled.

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